Collect online payments by credit card

Payments by credit card is the easiest method for participants and organizers. It avoids handling cheques manually, but it comes to a fair cost of having transaction fees.

Fourwaves integrates with Stripe, which provides a seamless and secure payment flow. Your participants never leave your event website and transactions are secured with PCI Level 1 compliance, the most stringent standard in the online payments industry.

Payments received are transferred to your bank account at the chosen interval (every day, every week, or every month). You can make full or partial refunds.

In addition, you benefit from Stripe Radar, which automatically blocks fraudulent transactions without blocking the legitimate payments of your participants.

Connect your bank account through Stripe

To connect your bank account, you have two options depending if you have a Stripe account or not.

  1. Create and connect a Stripe account
  2. or
  3. Connect an existing account

1. Create a new Stripe account

Click on Create and connect a Stripe account.

You will be redirected to a form on the Stripe website asking information on your organization. Some of which are listed below.

  • Country
  • Your product (registrations to an event for example)
  • Website of your organisation
  • Type of organization, legal name, address and business or tax number
  • Name of the representative responsible for the Stripe account, its date of birth and the number of an official ID
  • Name to display on participants’ credit card statement
  • A phone number to reach you
  • Bank account information (institution, transit and account number)
  • An email address and new password (your credentials to login to Stripe)

If the domain of the email address differs from the website, Stripe can send a verification email to an address found on your site (often on your Contact us page). You need to access the mailbox of this address to verify that you own the site provided. For example, if you provide the email john.smith@gmail.com and the organisation website my-organization.com, the domains are different, which can trigger the verification process.

Stripe can request a colour photo of the ID of the representative.

When the form is successfully submitted, you will be redirected to a success page on Fourwaves.

In the organizer panel, you will see the following message that confirms online payments are activated.

2. Connect an existing account

If you already have a Stripe account, follow the steps below to connect it to your event.

  1. From the organizer panel, click Connect an existing account. You will be redirect to the Stripe login page.
  2. Click on Sign in with Stripe to connect.
  3. Enter your Stripe account credentials (email and password).

If you entered your credentials properly, you will be redirected to a success page on Fourwaves then redirected to your organizer panel.

You will see the following message that confirms online payments are activated.

Other payment gateways

Fourwaves integrates with other payment gateways for some universities. Contact us to learn more.

Collect payments by cheque

You can activate payments by cheque. If you also have a bank account connected for online payments, participants will be able to choose their prefered method at the checkout page.

Under Payments, check the appropriate checkbox. A text box will appear where cheque payment instructions can be specified. These instructions will appear at the checkout page and will display on the invoice sent.

Click save.

Select currency and other options

Once you have connected your bank account through Stripe, you will be able to select the currency, enter your organization information and address that will appear at the checkout page and on the invoices/receipts. There are also fields for GST/HST or QST if you're a Canadian Business. These numbers display at the checkout page and on invoices/receipts.

How can I select the frequency of the bank transfers?

Sign in to your Stripe account. Click on Balance, then Settings. From there you can choose if you would like to receive transfers every day, week or month and the day of the week.

The first transfer will occur about 7 days after the first payment. Then, the frequency chosen will apply. On holidays there might be delays with bank transfers.